Live Chat2050

DO YOU WANT TO KNOW WHO IS VISITING YOUR WEBSITE AND WHY?

Live chat is a faster and

.

Full Customer Chat Support In today’s information age, having a well designed highly ranked website is crucial, but it is simply not enough. Directing people to your site is just the first step. If you really want a significant advantage over your competitor, you must reach out to your customers while they are on your website. You need to connect with them in real time. That’s where the expertise of Livechat2050 comes in. By taking our live chat support service, you connect you with your visitors, and convert them into clients.


Your customers are best teachers waiting on your website to teach you
Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone.

Don’t make your customers wait Agents receive all chats, emails, and calls in one 2050 app, so no more time-consuming fumbling between different windows. The result? Efficient client/agent communication, less distraction, and all the necessary tools to provide exceptional customer support


BOT Live Chat Agent Service

If your website is considered your virtual showroom, consider BOT agent your virtual sales force. When your potential customers enter your virtual showroom, our BOT live chat agents are there to connect with them to provide the personal interaction that sets you apart from your competition. Here are some of the many ways Livechat2050 gives you the upper hand to grow your business.


BOT Live Chat Agent Service
• Increased profitability.
• Significantly higher conversion rates.
• Around the clock coverage. We’ve got you covered at all times, 24/7/365.
• Reduce click-aways to your competitor’s sites. Your traffic is on your website for a reason and it’s imperative to reduce the chances of losing them to your competitors.
• Build your sales funnel with pre-qualified leads who have already researched your website.
• Significantly lower customer acquisition costs.
• Build rapport while converting anonymous web traffic to paying clients.
• Reduce staffing costs and increase productivity.


Queueing and routing

• Separate queue for each open channel • Intelligent routing (existing clients connected to their account
managers) • Conversation transfers from one agent to another
• Wait time rules
• Whisper mode (chat between employees invisible to clients)
• Canned responses
• Chat bot and AI support
• Web or mobile

Monitor traffic in real time and invite your website visitors to chat.

Livechatt2050 has been optimised for all mobile devices, we even have fully native apps for IOS and Android. The application for IOS/Android devices includes all essential features for effective communication
with your website visitors. The major features include real time traffic monitoring and chatting, chat invitations. The application will notify you of the new incoming chats even if you close it, unless you sign out of the system.


For Individuals and Teams

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BASIC

8X7 Support
  • ✓   1 Shared Chat Agent
  • ✓  No Setup Fee
  • ✓   No Training Fee
  • ✓   Weekly QA and Monitoring Reports
  • ✓   24 Hours Implementation Time

DEDICATED

24X7 Support
    • ✓   3 Dedicated Chat Agents
    • ✓  No Setup Fee
    • ✓   No Training Fee
    • ✓  Weekly QA and Monitoring Reports
    • ✓  24 Hours Implementation Time