(Goal Tracking and lead features Live chat solution)
Helpdesk Live Chat System for your Business
Livechat2050 customer service and engagement products are powerful and flexible way to help your customersGet started
Livechat2050 is a smarter and faster solution that designed for customer sales and support department.
Connect with people on your website and in your apps to grow revenue, boost leads and conversions, accelerate sales, and improve support.
Live chat is a faster and more personal way for you to engage your customers. YOUR CUSTOMERS WANT TO CHAT WITH YOU. Help your visitors before they leave your website. Make happier customers.
Your customers are best teachers waiting on your website to teach you
Start chatting with your website visitors,
the best way to help your customers.
It’s much faster than email and way more efficient than phone.
Don’t make your customers wait
Agents receive all chats, emails, and calls in one 2050 app, so no more time-consuming fumbling between different windows. The result? Efficient client/agent communication, less distraction, and all the necessary tools to provide exceptional customer support
• Easily embeddable (HTML code)
• Customizable appearance
• All features of open channels
• Adaptable design
• After hours form
• Hosted live chat if you don’t have a website
Queueing and routing
• Separate queue for each open channel
• Intelligent routing (existing clients connected to their account managers)
• Conversation transfers from one agent to another
• Wait time rules • Whisper mode (chat between employees invisible to clients)
• Canned responses
• Chat bot and AI support
• Web or mobile
Monitor traffic in real time and invite your website visitors to chat.
Livechatt2050 has been optimised for all mobile devices, we even have fully native apps for IOS and Android. The application for IOS/Android devices includes all essential features for effective communication with your website visitors. The major features include real time traffic monitoring and chatting, chat invitations. The application will notify you of the new incoming chats even if you close it, unless you sign out of the system.